[et_pb_section bb_built=”1″ fullwidth=”on” _builder_version=”3.19.4″ inner_width=”auto” inner_max_width=”1080px” next_background_color=”#bf2039″][et_pb_fullwidth_slider _builder_version=”3.19.4″ body_font=”||||||||”][et_pb_slide use_bg_overlay=”on” _builder_version=”3.19.4″ body_font=”|600|||||||” body_text_align=”center” body_text_color=”#ffffff” body_font_size=”36px” body_font_size_tablet=”36px” body_font_size_phone=”36px” body_font_size_last_edited=”on|tablet” body_line_height=”1.4em” background_color=”#f4f4f4″ background_image=”https://shebirths.com/wp-content/uploads/2019/02/app-banner-colour-crop-2.jpg”]

Prepare for birth and parenting with quality education and free resources in the palm of your hand.

[/et_pb_slide][/et_pb_fullwidth_slider][/et_pb_section][et_pb_section bb_built=”1″ custom_padding_last_edited=”on|phone” _builder_version=”3.19.4″ background_color=”#bf2039″ custom_padding=”23px|0px|0|0px|false|false” custom_padding_tablet=”10px||10px|” custom_padding_phone=”||10px|” _i=”1″ _address=”1″ prev_background_color=”#ffffff” next_background_color=”#f4f4f4″ inner_width=”auto” inner_max_width=”1080px” global_module=”92892″][/et_pb_section][et_pb_section bb_built=”1″ _builder_version=”3.19.4″ background_color=”#f4f4f4″ custom_padding=”61px|0px|54px|0px|false|false” _i=”9″ _address=”9″ prev_background_color=”#bf2039″ next_background_color=”#000000″ inner_width=”auto” inner_max_width=”1080px” global_module=”92329″][et_pb_row global_parent=”92329″ use_custom_gutter=”on” gutter_width=”0″ make_equal=”on” module_class=” et_pb_row_fullwidth” _builder_version=”3.25″ background_color=”#f4f4f4″ box_shadow_style=”preset1″ width=”100%” width_tablet=”100%” width_last_edited=”on|desktop” max_width=”100%” max_width_tablet=”100%” max_width_last_edited=”on|desktop” custom_padding=”0|0px|0|0px|false|false” make_fullwidth=”on” _i=”0″ _address=”9.0″ column_structure=”1_2,1_2″][et_pb_column type=”1_2″ global_parent=”92329″ _builder_version=”3.25″ custom_padding=”|||” _i=”0″ _address=”9.0.0″ custom_padding__hover=”|||”][et_pb_text global_parent=”92329″ _builder_version=”3.19.4″ text_font=”|600|||||||” header_font=”|600|||||||” header_text_color=”#bf2039″ header_line_height=”1.7em” custom_margin=”|100px||100px” custom_margin_phone=”|30px||30px” custom_margin_last_edited=”on|desktop” custom_padding=”50px|||” custom_padding_tablet=”30px||” custom_padding_phone=”30px||” custom_padding_last_edited=”on|phone” header_font_size_phone=”23px” header_font_size_last_edited=”on|tablet” _i=”0″ _address=”9.0.0.0″]

YOUR PREGNANCY COMPANION APP

✔️Navigate our scientifically verified, holistic and comprehensive program easily and on-the-go

✔️Stay up-to-date with positive birth stories, expert interviews and the latest research from around the world.

✔️Not just an education program, the She Births® community is your support network for early parenthood and beyond.

✔️The essential companion app for anyone attending a She Births® Weekend Course.

[/et_pb_text][/et_pb_column][et_pb_column type=”1_2″ global_parent=”92329″ _builder_version=”3.25″ custom_padding=”|||” _i=”1″ _address=”9.0.1″ custom_padding__hover=”|||”][et_pb_video global_parent=”92329″ src=”https://shebirths.com/wp-content/uploads/2019/06/Portrait-App-Video.mp4″ image_src=”https://shebirths.com/wp-content/uploads/2019/06/iphone-xs-mockup-22485-1-copy-copy.png” _builder_version=”3.19.4″ max_width=”37%” module_alignment=”center” _i=”0″ _address=”9.0.1.0″ /][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section bb_built=”1″ module_id=”troubleshooting” _builder_version=”3.19.4″ background_color=”#f4f4f4″ box_shadow_style=”preset1″ inner_width=”auto” inner_max_width=”1080px” prev_background_color=”#000000″ next_background_color=”#ffffff”][et_pb_row _builder_version=”3.0.48″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” width=”80%” max_width=”1080px”][et_pb_column type=”4_4″ _builder_version=”3.0.47″ parallax=”off” parallax_method=”on” custom_padding__hover=”|||” custom_padding=”|||”][et_pb_text _builder_version=”3.27.1″ text_font=”|600|||||||” header_font=”|600|||||||” header_text_align=”center” header_text_color=”#323232″]

APP TROUBLESHOOTING & FAQS

[/et_pb_text][et_pb_accordion open_toggle_text_color=”#bf2039″ open_toggle_background_color=”#ffffff” closed_toggle_text_color=”#ffffff” closed_toggle_background_color=”#bf2039″ _builder_version=”3.27.1″ body_text_align=”left” body_text_color=”#323232″ toggle_font=”|600|||||||” toggle_text_align=”left” toggle_font_size=”17px” border_color_all=”#a3a1a3″ text_orientation=”left” text_shadow_horizontal_length=”text_shadow_style,%91object Object%93″ text_shadow_horizontal_length_tablet=”0px” text_shadow_vertical_length=”text_shadow_style,%91object Object%93″ text_shadow_vertical_length_tablet=”0px” text_shadow_blur_strength=”text_shadow_style,%91object Object%93″ text_shadow_blur_strength_tablet=”1px” toggle_text_shadow_horizontal_length=”toggle_text_shadow_style,%91object Object%93″ toggle_text_shadow_horizontal_length_tablet=”0px” toggle_text_shadow_vertical_length=”toggle_text_shadow_style,%91object Object%93″ toggle_text_shadow_vertical_length_tablet=”0px” toggle_text_shadow_blur_strength=”toggle_text_shadow_style,%91object Object%93″ toggle_text_shadow_blur_strength_tablet=”1px” closed_toggle_text_shadow_horizontal_length=”closed_toggle_text_shadow_style,%91object Object%93″ closed_toggle_text_shadow_horizontal_length_tablet=”0px” closed_toggle_text_shadow_vertical_length=”closed_toggle_text_shadow_style,%91object Object%93″ closed_toggle_text_shadow_vertical_length_tablet=”0px” closed_toggle_text_shadow_blur_strength=”closed_toggle_text_shadow_style,%91object Object%93″ closed_toggle_text_shadow_blur_strength_tablet=”1px” body_text_shadow_horizontal_length=”body_text_shadow_style,%91object Object%93″ body_text_shadow_horizontal_length_tablet=”0px” body_text_shadow_vertical_length=”body_text_shadow_style,%91object Object%93″ body_text_shadow_vertical_length_tablet=”0px” body_text_shadow_blur_strength=”body_text_shadow_style,%91object Object%93″ body_text_shadow_blur_strength_tablet=”1px” body_link_text_shadow_horizontal_length=”body_link_text_shadow_style,%91object Object%93″ body_link_text_shadow_horizontal_length_tablet=”0px” body_link_text_shadow_vertical_length=”body_link_text_shadow_style,%91object Object%93″ body_link_text_shadow_vertical_length_tablet=”0px” body_link_text_shadow_blur_strength=”body_link_text_shadow_style,%91object Object%93″ body_link_text_shadow_blur_strength_tablet=”1px” body_ul_text_shadow_horizontal_length=”body_ul_text_shadow_style,%91object Object%93″ body_ul_text_shadow_horizontal_length_tablet=”0px” body_ul_text_shadow_vertical_length=”body_ul_text_shadow_style,%91object Object%93″ body_ul_text_shadow_vertical_length_tablet=”0px” body_ul_text_shadow_blur_strength=”body_ul_text_shadow_style,%91object Object%93″ body_ul_text_shadow_blur_strength_tablet=”1px” body_ol_text_shadow_horizontal_length=”body_ol_text_shadow_style,%91object Object%93″ body_ol_text_shadow_horizontal_length_tablet=”0px” body_ol_text_shadow_vertical_length=”body_ol_text_shadow_style,%91object Object%93″ body_ol_text_shadow_vertical_length_tablet=”0px” body_ol_text_shadow_blur_strength=”body_ol_text_shadow_style,%91object Object%93″ body_ol_text_shadow_blur_strength_tablet=”1px” body_quote_text_shadow_horizontal_length=”body_quote_text_shadow_style,%91object Object%93″ body_quote_text_shadow_horizontal_length_tablet=”0px” body_quote_text_shadow_vertical_length=”body_quote_text_shadow_style,%91object Object%93″ body_quote_text_shadow_vertical_length_tablet=”0px” body_quote_text_shadow_blur_strength=”body_quote_text_shadow_style,%91object Object%93″ body_quote_text_shadow_blur_strength_tablet=”1px” box_shadow_horizontal_tablet=”0px” box_shadow_vertical_tablet=”0px” box_shadow_blur_tablet=”40px” box_shadow_spread_tablet=”0px” z_index_tablet=”500″][et_pb_accordion_item title=”I CAN’T ACCESS THE COURSE I HAVE JUST PURCHASED” open=”on” _builder_version=”3.27.1″ title_text_shadow_horizontal_length=”0em” title_text_shadow_vertical_length=”0em” title_text_shadow_blur_strength=”0em” body_text_shadow_horizontal_length=”0em” body_text_shadow_vertical_length=”0em” body_text_shadow_blur_strength=”0em” border_width_all=”0px” title_tablet=”I CAN’T LOGIN TO MY WEEKEND COURSE RESOURCES” title_phone=”I CAN’T LOGIN TO MY WEEKEND COURSE RESOURCES” link_option_url_new_window=”off” use_background_color_gradient=”off” background_color_gradient_start=”#2b87da” background_color_gradient_end=”#29c4a9″ background_color_gradient_type=”linear” background_color_gradient_direction=”180deg” background_color_gradient_direction_tablet=”180deg” background_color_gradient_direction_phone=”180deg” background_color_gradient_direction_radial=”center” background_color_gradient_start_position=”0%” background_color_gradient_start_position_tablet=”0%” background_color_gradient_start_position_phone=”0%” background_color_gradient_end_position=”100%” background_color_gradient_end_position_tablet=”100%” background_color_gradient_end_position_phone=”100%” background_color_gradient_overlays_image=”off” parallax=”off” parallax_method=”on” background_size=”cover” background_position=”center” background_repeat=”no-repeat” background_blend=”normal” allow_player_pause=”off” background_video_pause_outside_viewport=”on” use_icon_font_size=”off” text_shadow_style=”none” text_shadow_horizontal_length=”text_shadow_style,%91object Object%93″ text_shadow_horizontal_length_tablet=”0px” text_shadow_horizontal_length_phone=”0px” text_shadow_vertical_length=”text_shadow_style,%91object Object%93″ text_shadow_vertical_length_tablet=”0px” text_shadow_vertical_length_phone=”0px” text_shadow_blur_strength=”text_shadow_style,%91object Object%93″ text_shadow_blur_strength_tablet=”1px” text_shadow_blur_strength_phone=”1px” toggle_font=”||||||||” toggle_text_shadow_style=”none” toggle_text_shadow_horizontal_length=”toggle_text_shadow_style,%91object Object%93″ toggle_text_shadow_horizontal_length_tablet=”0px” toggle_text_shadow_horizontal_length_phone=”0px” toggle_text_shadow_vertical_length=”toggle_text_shadow_style,%91object Object%93″ toggle_text_shadow_vertical_length_tablet=”0px” toggle_text_shadow_vertical_length_phone=”0px” toggle_text_shadow_blur_strength=”toggle_text_shadow_style,%91object Object%93″ toggle_text_shadow_blur_strength_tablet=”1px” toggle_text_shadow_blur_strength_phone=”1px” closed_toggle_text_shadow_style=”none” closed_toggle_text_shadow_horizontal_length=”closed_toggle_text_shadow_style,%91object Object%93″ closed_toggle_text_shadow_horizontal_length_tablet=”0px” closed_toggle_text_shadow_horizontal_length_phone=”0px” closed_toggle_text_shadow_vertical_length=”closed_toggle_text_shadow_style,%91object Object%93″ closed_toggle_text_shadow_vertical_length_tablet=”0px” closed_toggle_text_shadow_vertical_length_phone=”0px” closed_toggle_text_shadow_blur_strength=”closed_toggle_text_shadow_style,%91object Object%93″ closed_toggle_text_shadow_blur_strength_tablet=”1px” closed_toggle_text_shadow_blur_strength_phone=”1px” body_text_shadow_style=”none” body_text_shadow_horizontal_length_tablet=”0em” body_text_shadow_horizontal_length_phone=”0em” body_text_shadow_vertical_length_tablet=”0em” body_text_shadow_vertical_length_phone=”0em” body_text_shadow_blur_strength_tablet=”0em” body_text_shadow_blur_strength_phone=”0em” body_link_text_shadow_style=”none” body_link_text_shadow_horizontal_length=”body_link_text_shadow_style,%91object Object%93″ body_link_text_shadow_horizontal_length_tablet=”0px” body_link_text_shadow_horizontal_length_phone=”0px” body_link_text_shadow_vertical_length=”body_link_text_shadow_style,%91object Object%93″ body_link_text_shadow_vertical_length_tablet=”0px” body_link_text_shadow_vertical_length_phone=”0px” body_link_text_shadow_blur_strength=”body_link_text_shadow_style,%91object Object%93″ body_link_text_shadow_blur_strength_tablet=”1px” body_link_text_shadow_blur_strength_phone=”1px” body_ul_text_shadow_style=”none” body_ul_text_shadow_horizontal_length=”body_ul_text_shadow_style,%91object Object%93″ body_ul_text_shadow_horizontal_length_tablet=”0px” body_ul_text_shadow_horizontal_length_phone=”0px” body_ul_text_shadow_vertical_length=”body_ul_text_shadow_style,%91object Object%93″ body_ul_text_shadow_vertical_length_tablet=”0px” body_ul_text_shadow_vertical_length_phone=”0px” body_ul_text_shadow_blur_strength=”body_ul_text_shadow_style,%91object Object%93″ body_ul_text_shadow_blur_strength_tablet=”1px” body_ul_text_shadow_blur_strength_phone=”1px” body_ol_text_shadow_style=”none” body_ol_text_shadow_horizontal_length=”body_ol_text_shadow_style,%91object Object%93″ body_ol_text_shadow_horizontal_length_tablet=”0px” body_ol_text_shadow_horizontal_length_phone=”0px” body_ol_text_shadow_vertical_length=”body_ol_text_shadow_style,%91object Object%93″ body_ol_text_shadow_vertical_length_tablet=”0px” body_ol_text_shadow_vertical_length_phone=”0px” body_ol_text_shadow_blur_strength=”body_ol_text_shadow_style,%91object Object%93″ body_ol_text_shadow_blur_strength_tablet=”1px” body_ol_text_shadow_blur_strength_phone=”1px” body_quote_text_shadow_style=”none” body_quote_text_shadow_horizontal_length=”body_quote_text_shadow_style,%91object Object%93″ body_quote_text_shadow_horizontal_length_tablet=”0px” body_quote_text_shadow_horizontal_length_phone=”0px” body_quote_text_shadow_vertical_length=”body_quote_text_shadow_style,%91object Object%93″ body_quote_text_shadow_vertical_length_tablet=”0px” body_quote_text_shadow_vertical_length_phone=”0px” body_quote_text_shadow_blur_strength=”body_quote_text_shadow_style,%91object Object%93″ body_quote_text_shadow_blur_strength_tablet=”1px” body_quote_text_shadow_blur_strength_phone=”1px” box_shadow_style=”none” box_shadow_horizontal=”box_shadow_style,%91object Object%93″ box_shadow_horizontal_tablet=”0px” box_shadow_horizontal_phone=”0px” box_shadow_vertical=”box_shadow_style,%91object Object%93″ box_shadow_vertical_tablet=”0px” box_shadow_vertical_phone=”0px” box_shadow_blur=”box_shadow_style,%91object Object%93″ box_shadow_blur_tablet=”40px” box_shadow_blur_phone=”40px” box_shadow_spread=”box_shadow_style,%91object Object%93″ box_shadow_spread_tablet=”0px” box_shadow_spread_phone=”0px” hover_transition_duration=”300ms” hover_transition_duration_tablet=”300ms” hover_transition_duration_phone=”300ms” hover_transition_delay=”0ms” hover_transition_delay_tablet=”0ms” hover_transition_delay_phone=”0ms” hover_transition_speed_curve=”ease”]

Issue: You’ve purchased our Online Course, or Yoga Video, but when you go to do the course, you are redirected to the page to purchase the course again.

The most common cause of this issue is actually because of the local browser cache on the device being used and not because of the website. it is also very easy to rectify, so don’t worry, we’ll get you into your course in no time.

Logging In From Your Desktop Computer

Please try these steps below:

1. Make sure you are definitely logged in to the site. Log in here, and use the username and password we sent you.

2. Next, go to your account page at https://shebirths.com/my-account/

3. Under the heading Registered Courses, you will see the courses listed that you have purchased. Click on any course to open that course and begin.

4. OK, so you’ve done all of the above, but you get redirected to buy the course the again after clicking. You are definitely logged in, and you can see the course on your account page.

Browsers sometimes hold onto slightly older versions of pages in their cache, which is stored locally on your computer, so all we have to do is clear it, which forces your broswer to re-download the page again. They do this to make the web a bit faster, and will eventually clear themselves, but sometimes they need a helping hand.

For instructions on how to do this click on this link and it will explain how to clear the cache for different browsers. It only takes a minute. https://www.refreshyourcache.com/en/home/

5. Now go back to your account page and click on the course again. It should now open.

6. If none of those steps worked, get in touch, and we’ll take a look at your account for you. Contact [email protected]

 

Logging In From Your Phone Through The APP

Please try these steps below if you have issues logging into the course through the APP. It may be that you just need to clear the APP Cache:

1.Open the APP and click the menu at the top right, circled green below.

2. Next, locate the COG icon located at the bottom right of the open menu, circled green below.

3. Now click both the ‘Flush cache‘ and ‘Delete app cache links as highlighted below.

4. Now completely close and re-open the APP, and then go to the log in link to log into your course.

5. For most people, this should be enough, but you may also need to clear your phone’s browser cache as well. To do this for your phone, follow the steps on the links below:

https://help.overdrive.com/en-us/0518.html

[/et_pb_accordion_item][et_pb_accordion_item title=”I CAN’T LOGIN TO MY WEEKEND COURSE RESOURCES” open=”on” _builder_version=”3.27.1″ title_text_shadow_horizontal_length=”0em” title_text_shadow_vertical_length=”0em” title_text_shadow_blur_strength=”0em” body_text_shadow_horizontal_length=”0em” body_text_shadow_vertical_length=”0em” body_text_shadow_blur_strength=”0em” border_width_all=”0px” title_tablet=”I CAN’T LOGIN TO MY WEEKEND COURSE RESOURCES” title_phone=”I CAN’T LOGIN TO MY WEEKEND COURSE RESOURCES” link_option_url_new_window=”off” use_background_color_gradient=”off” background_color_gradient_start=”#2b87da” background_color_gradient_end=”#29c4a9″ background_color_gradient_type=”linear” background_color_gradient_direction=”180deg” background_color_gradient_direction_tablet=”180deg” background_color_gradient_direction_phone=”180deg” background_color_gradient_direction_radial=”center” background_color_gradient_start_position=”0%” background_color_gradient_start_position_tablet=”0%” background_color_gradient_start_position_phone=”0%” background_color_gradient_end_position=”100%” background_color_gradient_end_position_tablet=”100%” background_color_gradient_end_position_phone=”100%” background_color_gradient_overlays_image=”off” parallax=”off” parallax_method=”on” background_size=”cover” background_position=”center” background_repeat=”no-repeat” background_blend=”normal” allow_player_pause=”off” background_video_pause_outside_viewport=”on” use_icon_font_size=”off” text_shadow_style=”none” text_shadow_horizontal_length=”text_shadow_style,%91object Object%93″ text_shadow_horizontal_length_tablet=”0px” text_shadow_horizontal_length_phone=”0px” text_shadow_vertical_length=”text_shadow_style,%91object Object%93″ text_shadow_vertical_length_tablet=”0px” text_shadow_vertical_length_phone=”0px” text_shadow_blur_strength=”text_shadow_style,%91object Object%93″ text_shadow_blur_strength_tablet=”1px” text_shadow_blur_strength_phone=”1px” toggle_font=”||||||||” toggle_text_shadow_style=”none” toggle_text_shadow_horizontal_length=”toggle_text_shadow_style,%91object Object%93″ toggle_text_shadow_horizontal_length_tablet=”0px” toggle_text_shadow_horizontal_length_phone=”0px” toggle_text_shadow_vertical_length=”toggle_text_shadow_style,%91object Object%93″ toggle_text_shadow_vertical_length_tablet=”0px” toggle_text_shadow_vertical_length_phone=”0px” toggle_text_shadow_blur_strength=”toggle_text_shadow_style,%91object Object%93″ toggle_text_shadow_blur_strength_tablet=”1px” toggle_text_shadow_blur_strength_phone=”1px” closed_toggle_text_shadow_style=”none” closed_toggle_text_shadow_horizontal_length=”closed_toggle_text_shadow_style,%91object Object%93″ closed_toggle_text_shadow_horizontal_length_tablet=”0px” closed_toggle_text_shadow_horizontal_length_phone=”0px” closed_toggle_text_shadow_vertical_length=”closed_toggle_text_shadow_style,%91object Object%93″ closed_toggle_text_shadow_vertical_length_tablet=”0px” closed_toggle_text_shadow_vertical_length_phone=”0px” closed_toggle_text_shadow_blur_strength=”closed_toggle_text_shadow_style,%91object Object%93″ closed_toggle_text_shadow_blur_strength_tablet=”1px” closed_toggle_text_shadow_blur_strength_phone=”1px” body_text_shadow_style=”none” body_text_shadow_horizontal_length_tablet=”0em” body_text_shadow_horizontal_length_phone=”0em” body_text_shadow_vertical_length_tablet=”0em” body_text_shadow_vertical_length_phone=”0em” body_text_shadow_blur_strength_tablet=”0em” body_text_shadow_blur_strength_phone=”0em” body_link_text_shadow_style=”none” body_link_text_shadow_horizontal_length=”body_link_text_shadow_style,%91object Object%93″ body_link_text_shadow_horizontal_length_tablet=”0px” body_link_text_shadow_horizontal_length_phone=”0px” body_link_text_shadow_vertical_length=”body_link_text_shadow_style,%91object Object%93″ body_link_text_shadow_vertical_length_tablet=”0px” body_link_text_shadow_vertical_length_phone=”0px” body_link_text_shadow_blur_strength=”body_link_text_shadow_style,%91object Object%93″ body_link_text_shadow_blur_strength_tablet=”1px” body_link_text_shadow_blur_strength_phone=”1px” body_ul_text_shadow_style=”none” body_ul_text_shadow_horizontal_length=”body_ul_text_shadow_style,%91object Object%93″ body_ul_text_shadow_horizontal_length_tablet=”0px” body_ul_text_shadow_horizontal_length_phone=”0px” body_ul_text_shadow_vertical_length=”body_ul_text_shadow_style,%91object Object%93″ body_ul_text_shadow_vertical_length_tablet=”0px” body_ul_text_shadow_vertical_length_phone=”0px” body_ul_text_shadow_blur_strength=”body_ul_text_shadow_style,%91object Object%93″ body_ul_text_shadow_blur_strength_tablet=”1px” body_ul_text_shadow_blur_strength_phone=”1px” body_ol_text_shadow_style=”none” body_ol_text_shadow_horizontal_length=”body_ol_text_shadow_style,%91object Object%93″ body_ol_text_shadow_horizontal_length_tablet=”0px” body_ol_text_shadow_horizontal_length_phone=”0px” body_ol_text_shadow_vertical_length=”body_ol_text_shadow_style,%91object Object%93″ body_ol_text_shadow_vertical_length_tablet=”0px” body_ol_text_shadow_vertical_length_phone=”0px” body_ol_text_shadow_blur_strength=”body_ol_text_shadow_style,%91object Object%93″ body_ol_text_shadow_blur_strength_tablet=”1px” body_ol_text_shadow_blur_strength_phone=”1px” body_quote_text_shadow_style=”none” body_quote_text_shadow_horizontal_length=”body_quote_text_shadow_style,%91object Object%93″ body_quote_text_shadow_horizontal_length_tablet=”0px” body_quote_text_shadow_horizontal_length_phone=”0px” body_quote_text_shadow_vertical_length=”body_quote_text_shadow_style,%91object Object%93″ body_quote_text_shadow_vertical_length_tablet=”0px” body_quote_text_shadow_vertical_length_phone=”0px” body_quote_text_shadow_blur_strength=”body_quote_text_shadow_style,%91object Object%93″ body_quote_text_shadow_blur_strength_tablet=”1px” body_quote_text_shadow_blur_strength_phone=”1px” box_shadow_style=”none” box_shadow_horizontal=”box_shadow_style,%91object Object%93″ box_shadow_horizontal_tablet=”0px” box_shadow_horizontal_phone=”0px” box_shadow_vertical=”box_shadow_style,%91object Object%93″ box_shadow_vertical_tablet=”0px” box_shadow_vertical_phone=”0px” box_shadow_blur=”box_shadow_style,%91object Object%93″ box_shadow_blur_tablet=”40px” box_shadow_blur_phone=”40px” box_shadow_spread=”box_shadow_style,%91object Object%93″ box_shadow_spread_tablet=”0px” box_shadow_spread_phone=”0px” hover_transition_duration=”300ms” hover_transition_duration_tablet=”300ms” hover_transition_duration_phone=”300ms” hover_transition_delay=”0ms” hover_transition_delay_tablet=”0ms” hover_transition_delay_phone=”0ms” hover_transition_speed_curve=”ease”]

Having issues logging in if using Chrome Browser please clear your cache and try again.

For instructions on how to do this click on this link and it will explain how to clear the cache for different browsers. https://www.refreshyourcache.com/en/home/

You might not have registered to your Weekend Courses Resources here

 

[/et_pb_accordion_item][et_pb_accordion_item title=”I CAN’T LISTEN TO MY VISUALISATIONS ON THE APP WITHOUT IT STOPPING OR CUTTING OUT” open=”off” _builder_version=”3.27.1″ title_text_shadow_horizontal_length=”0em” title_text_shadow_vertical_length=”0em” title_text_shadow_blur_strength=”0em” body_text_shadow_horizontal_length=”0em” body_text_shadow_vertical_length=”0em” body_text_shadow_blur_strength=”0em”]

The easiest way to solve this problem is to download the visualisations and save them to your music player. This is easiest done on your desktop by following the three steps below:

  1. Access your course via your desktop computer – Go to shebirths.com and click MEMBER LOGIN
  2. Download the files and save them to your iTunes/Music Player
  3. Sync your phone with your computer to listen on-the-go.

Note: it is also possible that changing the settings on your phone so it doesn’t go to sleep/auto-lock would stop the visualisations shutting down – you’d just need to remember to switch it back when you’re done!

[/et_pb_accordion_item][et_pb_accordion_item title=”APP UNAVAILABLE ” open=”on” _builder_version=”3.27.1″ title_text_shadow_horizontal_length=”0em” title_text_shadow_vertical_length=”0em” title_text_shadow_blur_strength=”0em” body_text_shadow_horizontal_length=”0em” body_text_shadow_vertical_length=”0em” body_text_shadow_blur_strength=”0em” border_width_all=”0px” title_tablet=”APP UNAVAILABLE ” title_phone=”APP UNAVAILABLE ” link_option_url_new_window=”off” use_background_color_gradient=”off” background_color_gradient_start=”#2b87da” background_color_gradient_end=”#29c4a9″ background_color_gradient_type=”linear” background_color_gradient_direction=”180deg” background_color_gradient_direction_tablet=”180deg” background_color_gradient_direction_phone=”180deg” background_color_gradient_direction_radial=”center” background_color_gradient_start_position=”0%” background_color_gradient_start_position_tablet=”0%” background_color_gradient_start_position_phone=”0%” background_color_gradient_end_position=”100%” background_color_gradient_end_position_tablet=”100%” background_color_gradient_end_position_phone=”100%” background_color_gradient_overlays_image=”off” parallax=”off” parallax_method=”on” background_size=”cover” background_position=”center” background_repeat=”no-repeat” background_blend=”normal” allow_player_pause=”off” background_video_pause_outside_viewport=”on” use_icon_font_size=”off” text_shadow_style=”none” text_shadow_horizontal_length=”text_shadow_style,%91object Object%93″ text_shadow_horizontal_length_tablet=”0px” text_shadow_horizontal_length_phone=”0px” text_shadow_vertical_length=”text_shadow_style,%91object Object%93″ text_shadow_vertical_length_tablet=”0px” text_shadow_vertical_length_phone=”0px” text_shadow_blur_strength=”text_shadow_style,%91object Object%93″ text_shadow_blur_strength_tablet=”1px” text_shadow_blur_strength_phone=”1px” toggle_font=”||||||||” toggle_text_shadow_style=”none” toggle_text_shadow_horizontal_length=”toggle_text_shadow_style,%91object Object%93″ toggle_text_shadow_horizontal_length_tablet=”0px” toggle_text_shadow_horizontal_length_phone=”0px” toggle_text_shadow_vertical_length=”toggle_text_shadow_style,%91object Object%93″ toggle_text_shadow_vertical_length_tablet=”0px” toggle_text_shadow_vertical_length_phone=”0px” toggle_text_shadow_blur_strength=”toggle_text_shadow_style,%91object Object%93″ toggle_text_shadow_blur_strength_tablet=”1px” toggle_text_shadow_blur_strength_phone=”1px” closed_toggle_text_shadow_style=”none” closed_toggle_text_shadow_horizontal_length=”closed_toggle_text_shadow_style,%91object Object%93″ closed_toggle_text_shadow_horizontal_length_tablet=”0px” closed_toggle_text_shadow_horizontal_length_phone=”0px” closed_toggle_text_shadow_vertical_length=”closed_toggle_text_shadow_style,%91object Object%93″ closed_toggle_text_shadow_vertical_length_tablet=”0px” closed_toggle_text_shadow_vertical_length_phone=”0px” closed_toggle_text_shadow_blur_strength=”closed_toggle_text_shadow_style,%91object Object%93″ closed_toggle_text_shadow_blur_strength_tablet=”1px” closed_toggle_text_shadow_blur_strength_phone=”1px” body_text_shadow_style=”none” body_text_shadow_horizontal_length_tablet=”0em” body_text_shadow_horizontal_length_phone=”0em” body_text_shadow_vertical_length_tablet=”0em” body_text_shadow_vertical_length_phone=”0em” body_text_shadow_blur_strength_tablet=”0em” body_text_shadow_blur_strength_phone=”0em” body_link_text_shadow_style=”none” body_link_text_shadow_horizontal_length=”body_link_text_shadow_style,%91object Object%93″ body_link_text_shadow_horizontal_length_tablet=”0px” body_link_text_shadow_horizontal_length_phone=”0px” body_link_text_shadow_vertical_length=”body_link_text_shadow_style,%91object Object%93″ body_link_text_shadow_vertical_length_tablet=”0px” body_link_text_shadow_vertical_length_phone=”0px” body_link_text_shadow_blur_strength=”body_link_text_shadow_style,%91object Object%93″ body_link_text_shadow_blur_strength_tablet=”1px” body_link_text_shadow_blur_strength_phone=”1px” body_ul_text_shadow_style=”none” body_ul_text_shadow_horizontal_length=”body_ul_text_shadow_style,%91object Object%93″ body_ul_text_shadow_horizontal_length_tablet=”0px” body_ul_text_shadow_horizontal_length_phone=”0px” body_ul_text_shadow_vertical_length=”body_ul_text_shadow_style,%91object Object%93″ body_ul_text_shadow_vertical_length_tablet=”0px” body_ul_text_shadow_vertical_length_phone=”0px” body_ul_text_shadow_blur_strength=”body_ul_text_shadow_style,%91object Object%93″ body_ul_text_shadow_blur_strength_tablet=”1px” body_ul_text_shadow_blur_strength_phone=”1px” body_ol_text_shadow_style=”none” body_ol_text_shadow_horizontal_length=”body_ol_text_shadow_style,%91object Object%93″ body_ol_text_shadow_horizontal_length_tablet=”0px” body_ol_text_shadow_horizontal_length_phone=”0px” body_ol_text_shadow_vertical_length=”body_ol_text_shadow_style,%91object Object%93″ body_ol_text_shadow_vertical_length_tablet=”0px” body_ol_text_shadow_vertical_length_phone=”0px” body_ol_text_shadow_blur_strength=”body_ol_text_shadow_style,%91object Object%93″ body_ol_text_shadow_blur_strength_tablet=”1px” body_ol_text_shadow_blur_strength_phone=”1px” body_quote_text_shadow_style=”none” body_quote_text_shadow_horizontal_length=”body_quote_text_shadow_style,%91object Object%93″ body_quote_text_shadow_horizontal_length_tablet=”0px” body_quote_text_shadow_horizontal_length_phone=”0px” body_quote_text_shadow_vertical_length=”body_quote_text_shadow_style,%91object Object%93″ body_quote_text_shadow_vertical_length_tablet=”0px” body_quote_text_shadow_vertical_length_phone=”0px” body_quote_text_shadow_blur_strength=”body_quote_text_shadow_style,%91object Object%93″ body_quote_text_shadow_blur_strength_tablet=”1px” body_quote_text_shadow_blur_strength_phone=”1px” box_shadow_style=”none” box_shadow_horizontal=”box_shadow_style,%91object Object%93″ box_shadow_horizontal_tablet=”0px” box_shadow_horizontal_phone=”0px” box_shadow_vertical=”box_shadow_style,%91object Object%93″ box_shadow_vertical_tablet=”0px” box_shadow_vertical_phone=”0px” box_shadow_blur=”box_shadow_style,%91object Object%93″ box_shadow_blur_tablet=”40px” box_shadow_blur_phone=”40px” box_shadow_spread=”box_shadow_style,%91object Object%93″ box_shadow_spread_tablet=”0px” box_shadow_spread_phone=”0px” hover_transition_duration=”300ms” hover_transition_duration_tablet=”300ms” hover_transition_duration_phone=”300ms” hover_transition_delay=”0ms” hover_transition_delay_tablet=”0ms” hover_transition_delay_phone=”0ms” hover_transition_speed_curve=”ease”]

Go to your phone browser Safari/Chrome etc or pc browser and search https://shebirths.com
 
Then click on member login 
 
Choose which option you bought your course before or after August 1st
 
Enter you user name and password it will bring you straight to your account to access your course.

 

[/et_pb_accordion_item][et_pb_accordion_item title=”MY LOGIN SCREEN IS CONTINUALLY RELOADING WITHOUT AN ERROR MESSAGE DISPLAYING” open=”off” _builder_version=”3.27.1″ title_text_shadow_horizontal_length=”0em” title_text_shadow_vertical_length=”0em” title_text_shadow_blur_strength=”0em” body_text_shadow_horizontal_length=”0em” body_text_shadow_vertical_length=”0em” body_text_shadow_blur_strength=”0em”]

You might have tried to access an online program you haven’t purchased or don’t have access to.

If you purchased a Weekend Course, you are entitled to our Weekend Course Resources Program. An email will be sent to you on how to access the resources. If you haven’t received an email, kindly contact [email protected] and she will gladly help you.

The Intro Course and Full Online Program are purchased separately.

Please make sure to click on the online program you are enrolled to.

[/et_pb_accordion_item][et_pb_accordion_item title=”I HAVE A COUPON BUT CAN’T SEE WHERE TO ADD IT” open=”off” _builder_version=”3.27.1″ title_text_shadow_horizontal_length=”0em” title_text_shadow_vertical_length=”0em” title_text_shadow_blur_strength=”0em” body_text_shadow_horizontal_length=”0em” body_text_shadow_vertical_length=”0em” body_text_shadow_blur_strength=”0em”]

The following instructions apply to all Online Programs:

There is a link to enter in your coupon code at the bottom of your registration form.

Have a coupon? is a hyperlink that sits just above the checkbox that says, I have read and agree to the Terms of Service.

 

 

 

 

You will need to actually click on the hyperlink to make the coupon box appear.

Note: If you have already reached the payment details part of the form you’ve gone to far and will need to navigate back!

[/et_pb_accordion_item][et_pb_accordion_item title=”‘PAGE DOES NOT EXIST’ MESSAGE DISPLAYING WHEN TRYING TO ACCESS CLASSES VIA THE APP” open=”off” _builder_version=”3.27.1″ title_text_shadow_horizontal_length=”0em” title_text_shadow_vertical_length=”0em” title_text_shadow_blur_strength=”0em” body_text_shadow_horizontal_length=”0em” body_text_shadow_vertical_length=”0em” body_text_shadow_blur_strength=”0em”]

Sometimes our very smart phones like to hold on to web pages that have been updated or changed. To fix this, we recommend clearing your cache with these 5 simple steps.

  1. Open the app and click on the menu in the top left corner
  2. At the bottom of the screen on the right is gear icon for settings, click on that
  3. Click on “Flush cache”, then hit ok.
  4. Click in “Delete app cache”, then hit ok.
  5. Force close down the app and restart.

[/et_pb_accordion_item][et_pb_accordion_item title=”I’VE TRIED ALL OF YOUR SUGGESTIONS AND I’M STILL HAVING NO LUCK” open=”off” _builder_version=”3.27.1″ title_text_shadow_horizontal_length=”0em” title_text_shadow_vertical_length=”0em” title_text_shadow_blur_strength=”0em” body_text_shadow_horizontal_length=”0em” body_text_shadow_vertical_length=”0em” body_text_shadow_blur_strength=”0em”]

If you’re all out of ideas, please email [email protected] and she will gladly escalate your issue. And breathe – we’ll have you sorted in no time!

[/et_pb_accordion_item][/et_pb_accordion][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section bb_built=”1″ _builder_version=”3.19.4″ custom_padding=”54px|0px|0|0px|false|false” inner_width=”auto” inner_max_width=”1080px” prev_background_color=”#f4f4f4″ next_background_color=”#f4f4f4″][et_pb_row _builder_version=”3.19.4″ width=”80%” max_width=”1080px”][et_pb_column type=”4_4″ _builder_version=”3.0.47″ parallax=”off” parallax_method=”on” custom_padding__hover=”|||” custom_padding=”|||”][et_pb_text _builder_version=”3.27.1″ text_font=”|600|||||||” text_text_color=”#323232″ header_font=”|600||on|||||” header_font_size=”25px” text_text_shadow_horizontal_length=”text_text_shadow_style,%91object Object%93″ text_text_shadow_horizontal_length_tablet=”0px” text_text_shadow_vertical_length=”text_text_shadow_style,%91object Object%93″ text_text_shadow_vertical_length_tablet=”0px” text_text_shadow_blur_strength=”text_text_shadow_style,%91object Object%93″ text_text_shadow_blur_strength_tablet=”1px” link_text_shadow_horizontal_length=”link_text_shadow_style,%91object Object%93″ link_text_shadow_horizontal_length_tablet=”0px” link_text_shadow_vertical_length=”link_text_shadow_style,%91object Object%93″ link_text_shadow_vertical_length_tablet=”0px” link_text_shadow_blur_strength=”link_text_shadow_style,%91object Object%93″ link_text_shadow_blur_strength_tablet=”1px” ul_text_shadow_horizontal_length=”ul_text_shadow_style,%91object Object%93″ ul_text_shadow_horizontal_length_tablet=”0px” ul_text_shadow_vertical_length=”ul_text_shadow_style,%91object Object%93″ ul_text_shadow_vertical_length_tablet=”0px” ul_text_shadow_blur_strength=”ul_text_shadow_style,%91object Object%93″ ul_text_shadow_blur_strength_tablet=”1px” ol_text_shadow_horizontal_length=”ol_text_shadow_style,%91object Object%93″ ol_text_shadow_horizontal_length_tablet=”0px” ol_text_shadow_vertical_length=”ol_text_shadow_style,%91object Object%93″ ol_text_shadow_vertical_length_tablet=”0px” ol_text_shadow_blur_strength=”ol_text_shadow_style,%91object Object%93″ ol_text_shadow_blur_strength_tablet=”1px” quote_text_shadow_horizontal_length=”quote_text_shadow_style,%91object Object%93″ quote_text_shadow_horizontal_length_tablet=”0px” quote_text_shadow_vertical_length=”quote_text_shadow_style,%91object Object%93″ quote_text_shadow_vertical_length_tablet=”0px” quote_text_shadow_blur_strength=”quote_text_shadow_style,%91object Object%93″ quote_text_shadow_blur_strength_tablet=”1px” header_text_shadow_horizontal_length=”header_text_shadow_style,%91object Object%93″ header_text_shadow_horizontal_length_tablet=”0px” header_text_shadow_vertical_length=”header_text_shadow_style,%91object Object%93″ header_text_shadow_vertical_length_tablet=”0px” header_text_shadow_blur_strength=”header_text_shadow_style,%91object Object%93″ header_text_shadow_blur_strength_tablet=”1px” header_2_text_shadow_horizontal_length=”header_2_text_shadow_style,%91object Object%93″ header_2_text_shadow_horizontal_length_tablet=”0px” header_2_text_shadow_vertical_length=”header_2_text_shadow_style,%91object Object%93″ header_2_text_shadow_vertical_length_tablet=”0px” header_2_text_shadow_blur_strength=”header_2_text_shadow_style,%91object Object%93″ header_2_text_shadow_blur_strength_tablet=”1px” header_3_text_shadow_horizontal_length=”header_3_text_shadow_style,%91object Object%93″ header_3_text_shadow_horizontal_length_tablet=”0px” header_3_text_shadow_vertical_length=”header_3_text_shadow_style,%91object Object%93″ header_3_text_shadow_vertical_length_tablet=”0px” header_3_text_shadow_blur_strength=”header_3_text_shadow_style,%91object Object%93″ header_3_text_shadow_blur_strength_tablet=”1px” header_4_text_shadow_horizontal_length=”header_4_text_shadow_style,%91object Object%93″ header_4_text_shadow_horizontal_length_tablet=”0px” header_4_text_shadow_vertical_length=”header_4_text_shadow_style,%91object Object%93″ header_4_text_shadow_vertical_length_tablet=”0px” header_4_text_shadow_blur_strength=”header_4_text_shadow_style,%91object Object%93″ header_4_text_shadow_blur_strength_tablet=”1px” header_5_text_shadow_horizontal_length=”header_5_text_shadow_style,%91object Object%93″ header_5_text_shadow_horizontal_length_tablet=”0px” header_5_text_shadow_vertical_length=”header_5_text_shadow_style,%91object Object%93″ header_5_text_shadow_vertical_length_tablet=”0px” header_5_text_shadow_blur_strength=”header_5_text_shadow_style,%91object Object%93″ header_5_text_shadow_blur_strength_tablet=”1px” header_6_text_shadow_horizontal_length=”header_6_text_shadow_style,%91object Object%93″ header_6_text_shadow_horizontal_length_tablet=”0px” header_6_text_shadow_vertical_length=”header_6_text_shadow_style,%91object Object%93″ header_6_text_shadow_vertical_length_tablet=”0px” header_6_text_shadow_blur_strength=”header_6_text_shadow_style,%91object Object%93″ header_6_text_shadow_blur_strength_tablet=”1px” box_shadow_horizontal_tablet=”0px” box_shadow_vertical_tablet=”0px” box_shadow_blur_tablet=”40px” box_shadow_spread_tablet=”0px” z_index_tablet=”500″]

Contact App Support

Having issues with your App? Use this form to let us know what’s going on.

Remember to clear browser cache is having issues especially using Chrome

[/et_pb_text][et_pb_text admin_label=”Contact Form” module_class=”contact-embed” _builder_version=”3.19.4″]

  • iOS or Android.
  • eg. iPhone X, Samsung Galaxy S7 etc.

[/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section bb_built=”1″ _builder_version=”3.12.1″ background_color=”#f4f4f4″ inner_width=”auto” inner_max_width=”1080px” prev_background_color=”#ffffff” next_background_color=”#bf2039″][et_pb_row make_fullwidth=”on” custom_padding=”|20px||” _builder_version=”3.19.4″ box_shadow_style=”preset1″ module_alignment=”center” module_class=” et_pb_row_fullwidth et_pb_row_fullwidth et_pb_row_fullwidth et_pb_row_fullwidth et_pb_row_fullwidth et_pb_row_fullwidth” width=”94%” width_tablet=”80%” width_last_edited=”on|desktop” max_width=”94%” max_width_tablet=”80%” max_width_last_edited=”on|desktop”][et_pb_column type=”1_4″ _builder_version=”3.0.47″ padding_left=”20px” parallax=”off” parallax_method=”on” custom_padding__hover=”|||” custom_padding=”|||20px”][et_pb_blurb title=”SHOP OUR PRODUCTS” url=”/shop/” image=”https://shebirths.com/wp-content/uploads/2018/10/shop-rebozo-bw.jpg” _builder_version=”3.19.4″ header_font=”|600|||||||” header_text_color=”#bf2039″ header_font_size=”20px” body_font=”|600|||||||” background_color=”#f4f4f4″ text_orientation=”center” link_option_url=”/shop/”]

Buy rebozo, post natal belly belts, prenatal yoga video and visualisations, along with specialty packs for couples preparing for Breech Birth, VBAC and Caesarian Section.

[/et_pb_blurb][/et_pb_column][et_pb_column type=”1_4″ _builder_version=”3.0.47″ padding_left=”20px” parallax=”off” parallax_method=”on” custom_padding__hover=”|||” custom_padding=”|||20px”][et_pb_blurb title=”READ POSITIVE BIRTH STORIES” image=”https://shebirths.com/wp-content/uploads/2018/10/Birth-Stories-Charlene-Cong.jpg” _builder_version=”3.19.4″ header_font=”|600|||||||” header_text_color=”#bf2039″ header_font_size=”20px” body_font=”|600|||||||” background_color=”#f4f4f4″ text_orientation=”center” link_option_url=”/category/birth-stories/”]

Our brains encode negativity 10 times faster than it does positivity. All the more reason to read and share positive birth experiences that encompass every scenario.

[/et_pb_blurb][/et_pb_column][et_pb_column type=”1_4″ _builder_version=”3.0.47″ padding_left=”20px” parallax=”off” parallax_method=”on” custom_padding__hover=”|||” custom_padding=”|||20px”][et_pb_blurb title=”LISTEN TO THE PODCASTS” image=”https://shebirths.com/wp-content/uploads/2018/10/nadine-richardson-bw-podcast.jpg” _builder_version=”3.19.4″ header_font=”|600|||||||” header_text_color=”#bf2039″ header_font_size=”20px” body_font=”|600|||||||” background_color=”#f4f4f4″ text_orientation=”center” link_option_url=”/she-births-show-podcast/”]

Inspiring talks and enlightening conversations as Nadine sits down with some of the most incredible childbirth and parenting professionals out there.

[/et_pb_blurb][/et_pb_column][et_pb_column type=”1_4″ _builder_version=”3.0.47″ padding_left=”20px” parallax=”off” parallax_method=”on” custom_padding__hover=”|||” custom_padding=”|||20px”][et_pb_blurb title=”SEE RECOMMENDED RESOURCES” image=”https://shebirths.com/wp-content/uploads/2019/01/recommended-books-pic.jpg” _builder_version=”3.19.4″ header_font=”|600|||||||” header_text_color=”#bf2039″ header_font_size=”20px” body_font=”|600|||||||” background_color=”#f4f4f4″ text_orientation=”center” link_option_url=”/recommended-resources/”]

An archive of quality books, film and websites on childbirth and early parenting we recommend to our clients.

[/et_pb_blurb][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section bb_built=”1″ admin_label=”Gradient Section 1″ custom_padding_last_edited=”on|phone” _builder_version=”3.19.4″ background_color=”#bf2039″ custom_padding=”0|0px|0|0px|false|false” custom_padding_phone=”0|0px|30px|0px|false|false” _i=”12″ _address=”12″ prev_background_color=”#f4f4f4″ inner_width=”auto” inner_max_width=”1080px” global_module=”91743″][et_pb_row global_parent=”91743″ module_class=” et_pb_row_fullwidth” _builder_version=”3.25″ width=”94%” width_tablet=”80%” width_last_edited=”on|desktop” max_width=”94%” max_width_tablet=”80%” max_width_last_edited=”on|desktop” custom_padding=”30px|0px|30px|0px|false|false” make_fullwidth=”on” _i=”0″ _address=”8.0″][et_pb_column type=”4_4″ global_parent=”91743″ _builder_version=”3.27.1″][/et_pb_column][/et_pb_row][/et_pb_section]